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Refund Policy

Refund Policy

We want you to celebrate with confidence. Here is how our refund policy works.

Cancellations

Cancellations made at least 24 hours before your scheduled slot are eligible for a full refund.

Late Cancellations

Cancellations made within 24 hours of the slot may be eligible for a partial refund or credit toward a future booking, at our discretion.

No-Shows

No-shows are not eligible for a refund.

Refund Processing

Approved refunds are processed within 5-7 business days to the original payment method.